Client Payment Policy
While we are not able to accept direct insurance payments at this time, we are committed to helping our patients seek reimbursement from their insurance providers. We can assist by providing detailed documentation, including itemized receipts, and any necessary forms required for submitting claims. Our staff is available to guide you through the process, ensuring you have all the information needed to file for reimbursement efficiently. Please reach out to our office for support with your insurance documentation needs.
We are pleased to offer flexible payment options for our patients. You can use your Health Savings Account (HSA) or Flexible Spending Account (FSA) to cover eligible expenses at our wellness center. These accounts allow you to pay for qualified services with pre-tax dollars, providing a convenient and cost-effective way to manage your medical costs.
Please contact our office if you have any questions about using your HSA or FSA.
What to Expect at Your Appointment
🪡 Acupuncture
What to Expect:
- Comprehensive review of your medical, surgical and social histories
- Gentle, hands-on diagnostic style (Kiiko Japanese acupuncture)
- Needles are ultra-fine and placed based on structural findings
- Use of multiple modalities including laser, heat, moxa and electroacupuncture
- Most patients find treatment deeply relaxing and restorative
Before Your Visit:
- Eat a light meal prior to arrival
- Wear loose-fitting clothing and remove jewelry
- Be sure to complete the forms sent to you in your confirmation email prior to arrival to allow time for physician review while also maximizing your client experience
Aftercare:
- Rest as needed, stay hydrated
- Mild soreness or fatigue is normal and temporary
- Mild bruising at the needle placement sites is normal and expected
- Effects may be subtle or cumulative—consistency matters
- We do not recommend acupuncture treatments any more frequent than once a week
đź’§ IV Infusion Therapy
What to Expect:
- A brief health screening before every infusion
- IV placed in the arm or hand by trained clinical staff
- Sessions last 30 minutes – 4 hours depending on the infusion
- Option to pair with cold plunge or red light therapy
- Comfortable lounging chairs with charging capabilities
- A 65″ television with free access to all streaming services
Before Your Visit:
- Drink water and eat a snack or meal beforehand
- Please be sure to complete the forms attached to your confirmation email prior to arrival
- Notify us if you’re pregnant, nursing, or on blood thinners
Aftercare:
- Leave your bandage on for at least 30 minutes
- Mild bruising or soreness may occur at the IV site
- Continue hydrating throughout the day
❄️ Cold Plunge Therapy
What to Expect:
- Brief, guided immersion in temperature-controlled water
- Typical sessions last 15 minutes with 1-5 minutes being actual cold exposure time
- Option to pair with red light therapy or IV therapy
- Towels are provided
- The plunge pool is kept at 50°F
Before Your Visit:
- Bring or wear a swimsuit
- Please rinse or shower prior to arrival to help keep the plunge pool clean for others
- Be sure to complete the forms attached to the confirmation email prior to arrival
Aftercare:
- Warm up gradually- warm towels available in the plunge room
- You may feel invigorated or tired afterward—both are normal
- Rehydrate and listen to your body